COVID-19 + WEATHER SHIPPING TIME DELAYS
Notice: Due to COVID + severe weather UPS, FedEx, and USPS are not guaranteeing delivery dates. All dates and times are only estimates as our carrier partners are experience delays.
We will be processing requests in the order that they are received. If you have any questions, please reach out to our excellent customer service team and we’ll be happy to help you. Thank you for your patience!
- FREE shipping on all orders over $50!
- All orders are processed within 1-2 business days.
- Ground shipping times vary but are generally between 1-5 business days (see the above transit map for more details).
- Your order will generally arrive within 2-5 business days after shipping unless express shipping is selected.
- We do not ship to P.O. boxes or process orders on major holidays.
Bulk Volume Discounts
Although we do not have a minimum order amount, we do offer incredible bulk discounts on all of our items!
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Please note that these discounts cannot be combined with any other promotions, offers, or coupon codes.
Can I check my order status?
Definitely! You can view the status of your order by logging into your account on the Koyal Wholesale website. Once your order has been shipped, you will receive an automated email with your tracking number. Easy!
How does shipping work?
We offer free shipping to all 48 continental US states for orders of $75 or more!
The shipping cost for each order will be calculated at checkout.
Other shipping options include standard, 3-day, 2-day, and overnight services to locations within the contiguous United States. Shipping rates for orders to Alaska, Hawaii, or international destinations and US territories will be calculated at checkout.
I placed an order just now. Can it be shipped out today?
Absolutely! Reach out to our team and we’ll be happy to get that order out to you today! Same-day shipping is not available for orders placed on weekends or holidays, and orders must be placed before 1PM PST to qualify.